LightInTheBox Rewards & Credit Program Terms

Welcome to our Rewards & Credit program page. The Rewards & Credit Program is subject to the following Program-Specific Terms.

On this page:

Types

Rewards
Credit

Program-Specific Membership Benefits & Restrictions

Enrollment in the Rewards & Credit Program is effective after registration at LightInTheBox.com and is totally free. LightInTheBox.com reserves the right to cancel, change, suspend, or modify any aspect of the Rewards & Credit Program Terms at any time without prior notice to you.

  • Rewards:

    There are multiple ways to earn Rewards.

    1. A Member that makes a Qualifying Purchase (defined below) may earn Rewards equal to 1% of the Net Amount (defined below) paid for that purchase.

    Qualifying Purchase means a purchase placed online of one or more products from LightInTheBox.com that is paid in full.

    Net Amount means the cash amount paid by the Member for the product(s) purchased in the Qualifying Purchase after applying discounts or other Rewards & Credit or deductions.

    2. Promotional Events will be held periodically during which promotional Rewards can be earned according to the Event Rules.

    Restrictions:
    - Rewards are not awarded for purchases paid for in their entirety with Rewards & Credit. The balance of a Purchase paid for in part with Rewards & Credit is eligible to earn Rewards on the portion of the balance not paid for with Rewards & Credit.
    - Rewards will be posted to your Rewards & Credit account once delivery is confirmed and you have written a review on the items in your order.
    - Rewards awarded are rounded down to the nearest cent, excluding JPY, CLP, NOK, DKK, SEK, KRW, which are rounded down to the nearest whole unit.

  • Credit:

    Refunds can be used as Credit or refunded to your original payment method once your order has received a refund. Members who accept refunds in Credit shall not receive any other reimbursement for cancelling deals or returning goods in any form.

Rewards & Credit Balance

Members can check their Rewards & Credit balance in their account at any time by logging in to the My Account page and clicking on My Rewards & Credit. LightInTheBox.com is not liable for any failure, delay, or error in crediting Rewards to an account. Each Member is responsible for any and all activity occurring in or through his/her account, including the redemption of Rewards & Credit, whether or not the activity was authorized.

Expiration

Unless otherwise specified by LightInTheBox.com, Rewards have an expiration date. If a Member does not make a Purchase or use his/her Rewards before the Expiration Date, any expired Rewards will be automatically deducted from his/her Rewards & Credit Balance.

Credit is valid forever.

Redemption of Rewards & Credit

Rewards & Credit will be automatically applied towards the next eligible purchase on LightInTheBox.com, excluding the purchase of prepaid Credit, Rewards and/or Coupons. In order to use Rewards & Credit to pay for an order, the order must be placed in the same currency as the Rewards & Credit Balance. To redeem Rewards & Credit, check the applicable box during the checkout process on LightInTheBox.com.

Withdrawal

Rewards cannot be withdrawn.

Credit can only be withdrawn to the card or account with which you originally used to pay, and a record of the withdrawal will be listed on your credit card bill after your withdrawal request is successfully processed. If more than one card was used to pay, the total withdrawal amount will be split across each of the cards. To withdraw Credit, click the button in Available Balance on the My Rewards & Credit page.

Returns

If returning an item in an order that was paid in whole or in part using Rewards & Credit, the return will be processed in accordance with our Return Policy.

Non-Transferability and Non-Aggregation of Rewards & Credit Balance

Rewards & Credit and any other right or obligation may not be transferred, assigned, sold, traded, or bartered by any Member or any other person without prior written consent of LightInTheBox.com. Any attempt to do any of the aforementioned shall be rendered null and void. In addition, the Rewards & Credit Balance is for the Member's personal use only. Members may not aggregate Rewards & Credit from multiple accounts or use Rewards & Credit for the purpose of purchasing products from LightInTheBox.com on behalf of others or for the purpose of reselling such products to others.

Program Period

This Program will continue until terminated, suspended, modified, or converted to another Rewards & Credit program by LightInTheBox.com.