—— For all products excluding Made-To-Order items, orders may be cancelled for a full refund at any time until the order is shipped.
—— For Made-To-Order products:
*Orders cancelled within 24 hours of payment confirmation are eligible for a full refund.
*Orders cancelled after production begins may be cancelled, but you will be responsible for 50% of the product price.
*Made-To-Order products that have already been shipped can not be cancelled.
Please note that the "Made-to-Order" icon is displayed on the product pages:
This indicates that the supplier does not maintain a stock of this particular product, whether it is a standard size or personalized measurements. Each order is custom-made by a skilled tailor upon request. We kindly request your understanding that canceling such an order not only leads to material wastage but also involves significant time and effort from our tailor in sewing the fabric pieces together. As a result, a 50% handling fee will be charged for cancellations of Made-to-Order items made after 24 hours.
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