Which carrier will deliver my pacakge? How can I contact them?

We cooperate with different shipping carriers to offer multiple shipping options, including the following:

Shipping MethodRegionDelivery Time
(business days)
Peak Season Delivery Time(business days)
Postal Service - No Tracking
Postal Service - Tracking
Brazil, Russia, Italy, Argentina, Chile, Mexico15-3520-45
All Other Countries10-2015-30
Expedited PostalRussia & Brazil10-25
Latin America (excluding Brazil)7-15
All Other Countries5-8
*Priority LineThe United States4-7
Expedited ExpressWorldwide (excluding Russia, Brazil & Greece)3-5
Name for *Priority Line:
The United statesEconomy Air
The other countriesPriority Line

Most of the shipments can be tracked via 17track. By clicking on the “Track” button in your order list, a 17track popup will appear to show the tracking details, including the local shipping company.

Click on the local shipping company’s name and you will be redirected to the shipping company's website, where you will be able to find the contact information.

*Priority Line


Shipping Company in System

Local Shipping Company

Local Contact Information

Working Hours


France Priority Line- GFS Colissimo
France Priority Line- GFS Colissimo-Bat.
France Priority Line- GFS Colissimo2


B.From abroad0810821821
C.Leave message via La Poste's Facebook page

Mon–Fri 830-21:00, Sat. 830-18:00Excluding holidays


Italy Priority Line-GFS Poste Italiane

Poste Italiane


Postecert services and other online services (the number is free and active from Monday to Saturday from 8:00 to 20:00, excluding holidays)


for assistance on Poste Vita services (the number is free, active from Monday to Friday from 8:00 to 20:00 and on Saturday from 8:00 to 14:00)


Germany Priority Line-GFS DPD
Germany Priority Line-GFS DPD-PH




NL-BE-LU Priority Line-GFS DHLpacket
NL-BE-LU Priority Line-GFS DHLpacket-PH



United Kingdom

UK Priority Line-Intel-valley
UK Priority Line-Intel-valley-PH

Royal Mail

03456000606 OR 03457740740

Northern Euro

Northern Euro Priority Line-GFS

Lithuania Post plus

Sweden Telephone: 0771-33 33 10
From abroad: +46 771 33 33 10

Opening hours: Mon–Fri 8.00 a.m. – 5.00 p.m.

Telephone: +45 70 70 70 30

Opening hours: Mon–Fri 8.00 a.m. – 7.00 p.m.

Telephone: 22 03 00 00

Opening hours: Mon–Fri 8.00 am – 6.00 pm/Sat 9.00am- 2.00 pm.

Telephone: +358 (0)100 85160

Opening hours: Mon–Fri 8.00 am – 4.00 pm.

Ireland Telephone: 01 705 7600

Opening hours: Mon–Fri 9.00 am - 5.30 pm.


AU Priority Line


Telephone:1300 3278 929

Opening hours: Mon–Fri 8:00am - 5:00pm.

United States

US Priority Line-LITB1-First class
US Priority Line-LITB1-First class-PH
US Priority Line-ZG-PM-PH
US Priority Line-ZG-PM-Bat



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