What if I missed the delivery?

If you missed the delivery, first of all, please refer to the [Guide] to find out which carrier was delivering your package, then you can visit the shipping carrier’s website for re-delivery help.

Below we have listed some delivery instructions from the widely-used shipping carriers for your reference:

DHL Express:

ON DEMAND DELIVERY

USPS:

How is Undeliverable and Misdelivered Mail Handled?

Royalmail:

How to collect a missed delivery

Colissimo:

En cas d'absence au moment de la livraison, une seconde présentation de mon envoi est-elle possible ?

Comment puis-je récupérer mes lettres recommandées et Colissimo en Point de retrait ?

Poste Italiane:

FAQ Spedizioni e Consegne

DPD:

Your local delivery experts

Fastway:

How do I arrange a redelivery?

If you need further help regarding the delivery, feel free to contact [Customer Support].

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