I need a motor for this clock, could you guys let me know if you have one and where I could find it.
Dear valued client,
Thank you for reaching out to us, and we appreciate your message. We apologize for any inconvenience you may have experienced. Rest assured, we are here to assist you with any after-sales inquiries you may have.
For prompt and dedicated assistance, we kindly request you to contact our friendly Customer Service team. They are equipped to handle your situation with utmost care and professionalism. To initiate the process, please log in to your account on our website and navigate to the "My Order" section. Locate the relevant Order Number that requires assistance and proceed to submit a ticket specifically addressed to our customer service department. To directly access the customer service portal, please visit the following link:
https://www.lightinthebox.com/r/contact-us.html?prm=1.34.75.0.
Once there, kindly click on the "Submit Ticket" button.
Our customer service representatives are committed to providing you with a timely response within 24 hours. To ensure a comprehensive understanding of your concern, we encourage you to include any relevant details and, if applicable, provide accompanying pictures.
Additionally, we understand that returns can be a part of the after-sales process. To equip you with all the necessary information regarding our returns policy, we have prepared a comprehensive resource. Please refer to the following link for detailed guidelines:
https://www.lightinthebox.com/nh/Return-Policy.html
We genuinely value your satisfaction and aim to resolve any issues you may have encountered. Should you require any further assistance or have any additional questions, please do not hesitate to contact our dedicated Customer Service team.
Thank you for choosing our services, and we remain at your service to provide the highest level of support.
Sincerely,
by
Lucia Oct 22, 2023