Which carrier will deliver my pacakge? How can I contact them?

We cooperate with different shipping carriers to offer multiple shipping options, including the following:

Shipping MethodRegionDelivery Time
(business days)
Peak Season Delivery Time(business days)
Postal Service - No Tracking
Postal Service - Tracking
Brazil, Russia, Italy, Argentina, Chile, Mexico15-3520-45
All Other Countries10-2015-30
Expedited PostalRussia & Brazil10-25
Latin America (excluding Brazil)7-15
All Other Countries5-8
*Priority LineThe United States4-7
Expedited ExpressWorldwide (excluding Russia, Brazil & Greece)3-5
Name for *Priority Line:
The United statesEconomy Air
The other countriesPriority Line


Most of the shipments can be tracked via 17track. By clicking on the “Track” button in your order list, a 17track popup will appear to show the tracking details, including the local shipping company.


Click on the local shipping company’s name and you will be redirected to the shipping company's website, where you will be able to find the contact information.



*Priority Line

Country

Shipping Company in System

Local Shipping Company

Local Contact Information

Working Hours

France

France Priority Line- GFS Colissimo
France Priority Line- GFS Colissimo-Bat.
France Priority Line- GFS Colissimo2

Colissimo

A.France3631
B.From abroad0810821821
C.Leave message via La Poste's Facebook page

Mon–Fri 830-21:00, Sat. 830-18:00Excluding holidays

Italy

Italy Priority Line-GFS Poste Italiane

Poste Italiane

A.803.160

Postecert services and other online services (the number is free and active from Monday to Saturday from 8:00 to 20:00, excluding holidays)

B.800.316.181

for assistance on Poste Vita services (the number is free, active from Monday to Friday from 8:00 to 20:00 and on Saturday from 8:00 to 14:00)

Germany

Germany Priority Line-GFS DPD
Germany Priority Line-GFS DPD-PH

DPD

49(0)1806-373200

NL-BE-LU

NL-BE-LU Priority Line-GFS DHLpacket
NL-BE-LU Priority Line-GFS DHLpacket-PH

DHL

9002222120

United Kingdom

UK Priority Line-Intel-valley
UK Priority Line-Intel-valley-PH

Royal Mail

03456000606 OR 03457740740

Northern Euro

Northern Euro Priority Line-GFS

Lithuania Post plus

Sweden Telephone: 0771-33 33 10
From abroad: +46 771 33 33 10

Opening hours: Mon–Fri 8.00 a.m. – 5.00 p.m.

Danmark
Telephone: +45 70 70 70 30

Opening hours: Mon–Fri 8.00 a.m. – 7.00 p.m.

Norway
Telephone: 22 03 00 00

Opening hours: Mon–Fri 8.00 am – 6.00 pm/Sat 9.00am- 2.00 pm.

Finland
Telephone: +358 (0)100 85160

Opening hours: Mon–Fri 8.00 am – 4.00 pm.

Ireland Telephone: 01 705 7600

Opening hours: Mon–Fri 9.00 am - 5.30 pm.

Australia

AU Priority Line

Fastway

Telephone:1300 3278 929

Opening hours: Mon–Fri 8:00am - 5:00pm.

United States

US Priority Line-LITB1-First class
US Priority Line-LITB1-First class-PH
US Priority Line-ZG-PM-PH
US Priority Line-ZG-PM-Bat

USPS

Telephone:1-800-275-8777

This page was helpful?

Yes No

Need more help?

Contact Customer Service for My Order Check My Service Record Can't find your order?
Welcome to download our APP
Track orders and get real-time updates on shipping.
Smoother communication and enhanced support.
Receive replies with priority on APP.
Receive replies with priority on APP.
Smoother communication and enhanced support.
Track orders and get real-time updates on shipping.
Download APP Now